Services

VOICE NETWORKS

At Extended IT Technology, we pride ourselves on helping each organization to achieve success through a range of communication and technology solutions including the latest in Video-teleconferencing and Telepresence systems.

Our suite of videoconferencing and telepresence solutions helps you communicate with your audience at a moment's notice, providing real-time information where you need it,when you need it! Through software and personal systems, our enterprise solutions allow you to connect with your mobile workforce and among sites globally. With the increased capabilities of high-definition video including built-in multipoint, every customer can take advantage of sharing data and detailed content while maintaining face-to-face interaction that can drive your business with faster, more informed decisions and promote interaction among team members.

Extended IT Technology strives to understand each client's challenges and goals through an onsite assessment and proposal process customized to meet their specific needs and budget. We tailor our designs and systems offerings to include options from smaller personalized software up to larger-scale boardroom and telepresence systems.

We provide turnkey video teleconferencing services to meet your needs. A full design build firm, Extended IT Technology works closely with architecture and engineering firms to incorporate VTC systems into your floor plans. We address all system requirements such as power, heat loads, visual site lines, commutation lines, network needs, sound, lighting seating arrangement, and furniture placements. Extended IT Technology also provides key deliverables such as user needs analyses, complete system descriptions, and budgeting .

Extended IT Technology's line card includes manufacturers of Cisco, HP, Telanetix, Polycom, and Tandberg. Extended IT Technology has a full line of manufacture dealerships and relationships for material and equipment that complement VTC systems, including:.

Extended IT Technology is staffed with trained and highly qualified personnel with certifications from BICSI (Advancing Information Transport Systems). Additionally, our management, engineers, programmers, project managers, and field technicians complete courses specific to the requirements of their positions.

Extended IT Technology provides continuous support and maintenance after system completion, ranging from custom maintenance contracts for phone support to a four hours onsite service response. We complete manufacturer direct equipment replacement and upgrades with quick turnaround times. Vision also provides online service ticket and tracking log management tools.

Extended IT Technology has the in-house ability to provide full documentation packages for VTC systems using AutoCAD tools to complete system schematic and manual binders. Extended Technologies works with customers to provide a complete operations manual for step by step system instruction. We also provide onsite personnel to provide operational support and complete program level packages